Involves the coordination and management of all the activities essential to creating and delivering products and services to customers. This includes managing the supply chain network, planning and scheduling production, managing inventory, transportation and logistics, quality control, and customer service.

Supply chain functions are critical business operations with a large impact on company costs and profits. The systems, structures, and processes used to plan and execute the flow of goods and services from supplier to the customer are referred to as supply chain operations. It is critical to evaluate both internal operations and the extended supply chain, which includes suppliers and customers, in order to maximize effectiveness.

Successfully addressing supply chain challenges results in significant cost savings as well as significant quality and customer service improvements across the entire supply chain. Building a responsible supply chain in terms of sustainability and corporate social responsibility (CSR) can enhance the brand reputation, build customer loyalty and achieve long-term success.